Shipping Rates
Shipping Costs Calculated on the Shopping Cart Page.
*Free ground shipping on orders over $199.99 (for US only), Heavier items, however, are excluded from our free shipping policy. If you have multiple products in your order, we encourage you to contact us so we can help you minimize your shipping rates.
*Please note: Freight services such as lift gate, inside delivery and residential delivery will be charged an additional fee decided by the freight company.
Our shipping rates for the 48 contiguous states in the continental USA, excluding Alaska, Hawaii, and on APO / FPO, are calculated at the Shopping Cart page.
Orders shipped to Alaska, Hawaii, Puerto Rico and outside the United States will have additional shipping charges. We will contact you via email or phone for your approval. Orders are not shipped on weekends (Shipped only from Monday to Friday, i.e., 5 Business Working Days).
Some products must be shipped in different weights and/or dimensions. If your order contains any oversize item or certain additional shipping charges, a GerVetUSA™ customer service representative will contact and notify you before we process the order.
Order Processing Time
It may take approximately 1 - 2 business days to process an order before it ships, provided that the merchandise is in stock and that we are able to complete the address verification and payment process.
Domestic Shipping
A note on processing time: all orders are processed within 1-6 business days. Orders are not processed or shipped on weekends or major holidays, but depending on the shipping service, orders can be delivered on weekends. In case of any exception, we will contact you via email. Once your order ships, you will receive an email confirmation with tracking information. For further queries about your order, contact our customer service department at [email protected].
Please have a look at the table below to understand the shipping charges in a better way.
| Shipping Method | Shipping Estimated Delivery Time | Shipping Order price | Shipping Cost |
| Standard Shipping | 1 - 6 Business Days | $0.01 - $199.99 | $12.00 |
| Standard Shipping | 1 - 6 Business Days | $200 and Above | Free Shipping |
| Expedited Shipping | 2 - 3 Business Days | - | $35.00 |
| UPS/FedEx/USPS Next Day Air | 1 Business Days | - | $65.00 |
International Shipping
International shipment costs vary depending on the size of your order. All orders are processed within 7 - 20 business days. There is a flat fee of $62 for the first pound, $7 for each additional pound with tracking, and the weight of your items. If you have any questions regarding your order, contact our customer service department at [email protected].
You can find some estimated costs and delivery times below.
| Shipping Method | Shipping Estimated Delivery Time | Shipping Order Price | Shipping Cost |
| UPS Economy | 7 - 10 Business Days | - | Flat fee of $62.00 for the first pound, $7.00 for each additional pound |
| UPS Economy | 7 - 10 Business Days | Per lb | $62.00 |
| USPS Priority Mail | 15 - 20 Business Days | Small box | $42.00 |